Kids Camps

Camp Times Camp day runs from 9 am-3 pm. Parents are responsible for emailing the office (info@rocventuresclimbing.com)of all changes to camper registration. Changes will not be accepted over the phone. Extended Care Before care begins at 8 am and after care is available until 5 pm, additional charges apply. Drop Off Policy Please park your car and walk your child into RocVentures. Check-in will only take a few moments at the front desk, and our staff will let you know if we need any additional things from you. Pick Up Policy Anyone picking up a camper must be listed on the child’s Authorized Pick Up List and must have a valid photo ID. Acceptable forms of ID include: Driver’s license or state non-driver ID, passport or military ID, or an employment identification card. If a child is not picked up, staff will notify authorized individuals for pick up. If they cannot be reached within 2 hours of scheduled pick up time, Monroe County Child Protective Agency will be notified. Authorized Pick-Ups To change authorized pick-ups, please email the office.(info@rocventuresclimbing.com) No notes or phone calls will be accepted to change authorized pickups. In the event that an unauthorized individual attempts to gain access to a child, the parent/guardian or emergency contact will be notified. Law enforcement will be contacted if necessary. Please note that a parent, regardless of custodial arrangements, has the authority to obtain a child from camp at any time unless a copy of the Court Order is on file with the office. Late Arrival and Early Pick Up Please provide written notice if you need to drop off your child after 9am or pick up your child prior to 3 pm. Absences Please notify the camp if your child will be absent for any reason. Sick Child Policy Please do not send your child to camp if they are sick and/or running a fever. If a child becomes ill at camp, a parent or person authorized to pick up will be contacted to pick up the child. Children must be symptom free for at least 24 hours before returning to camp. A doctor’s note may be required. Medical reasons for your child to remain home include but are not limited to: • A temperature of 100.4 or more. • Persistent nausea, vomiting, or diarrhea. • Heavy nasal or eye discharge. • Any questionable rash or skin condition: This can include chicken pox, poison ivy, poison oak, or poison sumac, etc. • Any communicable diseases: This can include conjunctivitis, herpes virus which causes cold sores, lice, etc. Campers Walking/Biking to Camp If you child will be walking or biking to and from camp, please send a signed note to the camp office with specific days and dates that this is permitted. Please remind your child to sign out with their counselors before departing each day. Please note: New York State law requires that children have proper safety equipment (i.e. helmet) to ride a bike. Cell Phones and Electronics Camp is a cell phone and electronics free zone. If electronics come to camp, they must remain safely in a backpack. RocVentures is not responsible for the loss or damage of any personal item. If a camper is continually reminded to put their electronic device away, staff may take the phone and lock it safely in the camp office. Lost & Found RocVentures is not responsible for personal items lost at camp. Please do not send campers with stuffed animals, toys, blankets, or other items from home. Items like jewelry can be easily lost or damaged. Electronics, including phones, are not permitted to be used at camp. Phones will be confiscated and returned to families at the end of the day if campers are using them. RocVentures is not responsible for any lost, damaged, or stolen items. Camp Inspection RocVentures is permitted to operate by the New York State Department of Health. We are inspected annually. Reports are filed with the Monroe County Department of Health.

Medications It is preferred that prescription medications be administered at home whenever possible. All medication must be in its original container and clearly labeled with the campers first and last name. Medications will not be accepted if they do not meet those requirements. Please contact the office to share any special health concerns. We also encourage a one on one meeting prior to the campers start date. Immunization History New York State Department of Health requires each camp to keep a current copy of every camper’s immunization history on file. Please note that If you would like to share immunization records, you may send a copy via email (mailto:info@rocventuresclimbing.com)or bring a copy into camp. These records will be stored electronically in our system and only accessible by our management team. Emergencies Our staff is trained in handling a variety of emergency situations. In the event of an emergency, we will make ever attempt to notify parents immediately. If necessary, emergency transportation will be handled by local emergency services.

General Behavior RocVentures strives to use discipline in a fair, nurturing manner. Punitive methods are not acceptable. RocVentures fosters behavior that encourages campers to get along with others using role modeling, positive reinforcement, problem solving skills and utilizing reasoning and logic. Any camper who commits an act of physical aggression or gross disobedience will complete an incident report with camp staff. Reports will be shared with the child’s parents/guardians, and may result in any of the following actions as determined by the camp director: • First Offense: Parents will be contacted and the child will be suspended for the next day of camp. • Second Offense: Child will be suspended from camp for the remainder of the session. • Third Offense: Child will be expelled from camp for the remainder of the summer. There will be no refund of fees or deposits for days a camper is suspended. Please go over these policies with your children. Expectations for behavior and consequences will be reviewed on an ongoing basis over the course of the summer, but your cooperation is needed to ensure that the right of each camper to have a safe and happy environment is attained. Parental Conduct We ask you to understand that we are doing our best to ensure all children have a positive experience in a safe environment while at camp. We evaluate each situation or conflict as objectively as possible and assess the event of each incident, keeping in mind each child’s part in the issue. Our goal with any and every incident is to react as quickly and efficiently as possible to ensure we are moving forward and learning from the incident. Both as an organization and for all parties involved, our goal is to improve and prevent further incidents. When speaking with you, we exercise the confidentiality of everyone concerned and can only provide information pertinent to your child. Staff cannot provide any personal information of other children/parents involved in a situation. We ask that you work with us to reinforce concerns brought forward and help by offering positive solutions to your child to avoid conflict in the future. Just as we expect your child to respect the facility, our mission, and our staff working within it, we ask you to do the same. Please speak appropriately and refrain from using threatening words, tone of voice, gestures, foul language, sexually inappropriate comments, and physical contact toward our staff. Please be aware that aggression of threatening behavior of any kind could affect your child’s eligibility to attend our program. Such behavior will not be tolerated and authorities will be contacted.

We understand that circumstances can change unexpectedly, and we kindly request that you communicate any cancellation requests to our office via email. For cancellations made 7 days or more in advance of the event date, we are pleased to offer a full refund, or transfer. However, for cancellations made within 6 days of the event, we regretfully cannot refund or transfer program fees or deposits, unless accompanied by a valid doctor's note. Thank you for your understanding and cooperation.